No Crank Crate 125' Water Powered Retractable Garden Hose Reel #RS12581 | 
| Brand: Reel Smart
Category: Home Improvement
Buy New: $82.74
New (7) from $82.74
Rating:  38 reviews
Color: light grey
Media: Tools & Hardware
Autographed: No
Memorabilia: No
Batteries Included: No
Shipping Weight (lbs): 37.5
Dimensions (in): 20.8 x 14.3 x 20.2
MPN: RS12581
Model: RS-12581
UPC: 808183000240
EAN: 0808183000240
Availability: Usually ships in 4-5 business days
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| Features:
| • | Rugged, 125-foot hose storage crate | | • | Water-powered rewinding | | • | Auto-sort guide for even winding | | • | Protects hose from sun exposure | | • | No batteries or electricity required |
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| Editorial Reviews:
Amazon.com Product Description
The ReelSmart crate 125 auto-rewind 125-foot hose reel comes complete with ample capacity for 125 feet of 5/8-inch hose. Intended as a floor-mounted device, the unit also features corrosion-resistant plastic, and a water-powered automatic-rewind feature is thrown into the mix for added convenience. Other features include an auto-sort guide to keep the hose from binding, and a compact design.
Product Description
Reelsmart, Crate Hose Reel, 5/8" Hose Capacity, Up To 125', Water Powered Automatic Hose Rewind, Durable Plastic Casing With Wood Like Texture, Floor Mountable.
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| Customer Reviews: Read 33 more reviews...
 Good at first - Very Dissatisfaied Now December 30, 2008
Ed in Houston (Houston, TX USA)
Purchased the No Crank Hose Reel (model called "Crate") at the local Lowe's in the summer of 2007, along with a suitable length of new hose and for the first year it worked great, performing as advertised.
After one year of service, the No Crank Hose Reel ceased pulling the hose back on the reel, and I had to open the top and slowly push the reel to assist in the mechanism rewinding the hose. Most embarrassing as the neighbors observe all goings on in the garden, and I had previously recommended this item to several neighbors and friends.
After about 4 months of inferior performance, I disassembled the unit and discovered that the O-rings that are an integral part of the valve mechanism are torn. That's a faulty design of the product, and I cannot get the unit to work unless the O-rings seal tightly against the valve housing, but due to the way the unit is engineered the O-rings tear against the edge of the valve ports every time the "rewind" mechanism is engaged.
I went online and contacted the company about this problem and was gratified to find that they will ship replacement parts for free, just add a check or money order for $5.00 to cover shipping. That order and check left here on November 1, 2008, and the company cashed my check one week later. Now it's the end of the year, almost two whole months after ordering the replacement parts to make this defective device work as it should, but I am still waiting for ANY contact from the company, or for the replacement part to arrive.
I cannot recommend this brand based upon the short duration of satisfactory service and the non-responsive product service follow-up shown by No-Crank Hose Reels.
Maybe I can sell this defective product at a garage sale and get at least a few dollars back... This No Crank Hose Reel has represented nothing but frustration to me since it's stopped working.
 Not working properlly October 12, 2008
M.C. (Olympia, WA)
We gave this a try for about a month. We found the Crank Crate cumbersome and heavy. It also seized up in cold weather so we would not recommend this product. Our neighbors have one where the hose is exposed and is on substantial wheels - a much better design for mobility.
 LOVE IT October 12, 2008
P. Haskew (Birmingham, AL)
Our hose actually gets put up now! I bought one for my parents for Christmas, too. We have been really happy with it. We you it with a NeverKink hose, and have had no problems in the year we have had it.
What a Joy! September 29, 2008
W. Hacker (Janesville,CA USA)
This hose reel brings the joy back to watering.Set up is easy and using it takes the drudgery out rewinding by hand and saves alot of time.Your hose is never twisted and tangled. I currently own three.Can't live without one now.
 no more cranking September 21, 2008
Robert L. Ruxin (CT)
one does have to guide it in a little bit if a lot of hose is out, and needs room for the water run off
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